Gibraltar Bank Issues Urgent Warning Over WhatsApp Scam Targeting Customers

Gibraltar International Bank is urgently warning customers about a sophisticated WhatsApp scam currently targeting them. Fraudsters are posing as representatives from the bank's fraud team, using UK phone numbers to deceive customers into divulging sensitive personal and financial information over the phone.

Why this matters: This scam highlights the growing threat of cyber fraud and the need for individuals and financial institutions to remain vigilant and proactive in protecting sensitive information. This scam highlights the growing threat of cyber fraud and the need for individuals and financial institutions to remain vigilant and proactive in protecting sensitive information. As scams become increasingly sophisticated, it is essential for banks and customers to work together to prevent financial losses and maintain trust in the banking system.

A spokesperson for Gibraltar International Bank stated, "Our customers are being targeted by phone calls and WhatsApps from UK phone numbers purporting to be from the Bank's fraud team. They are asking customers to divulge sensitive information over the phone." The bank strongly urges customers to remain vigilant and not provide any confidential details to these fraudulent callers.

The scam first came to light on Friday, May 3rd, 2024, raising concerns among the bank's customers and the wider Gibraltar community. As scammers employ increasingly sophisticated methods to exploit unsuspecting individuals, it is essential for people to stay informed and exercise caution when dealing with unsolicited phone calls or messages.

Gibraltar International Bank advises customers who believe they have been targeted by the scam or have doubts about the legitimacy of a call or message to contact the bank directly. Customers can reach out by calling +350 200 13333 or emailing fraud@gibintbank.gi.

This incident highlights the importance of collaboration between financial institutions and individuals in combating the growing threat of cyber fraud. Banks must continue investing in robust security measures and educating customers about potential risks. Simultaneously, customers need to remain alert and take proactive steps to protect their personal and financial information.

The investigation into the WhatsApp scam progressing, Gibraltar International Bank pledges to work closely with law enforcement agencies to identify and bring the perpetrators to justice. The bank reassures customers that their accounts remain secure and they will not be held liable for any losses incurred as a result of the scam, provided they have not divulged their personal information to the fraudsters.

In an increasingly digital world, prioritizing cybersecurity and remaining vigilant against the constantly changing tactics employed by scammers is more important than ever. By staying informed, practicing caution, and working together, individuals and organizations can help create a safer online environment for everyone.

Key Takeaways

• Gibraltar International Bank warns of a sophisticated WhatsApp scam targeting customers.
• Fraudsters pose as bank's fraud team, using UK phone numbers to deceive customers.
• Customers should not provide sensitive info to unsolicited callers or messages.
• Bank advises customers to contact them directly if targeted or unsure about a call/message.
• Collaboration between banks and individuals is crucial in combating cyber fraud.