Fahmi Fadzil: Administration to Initiate Investigation into Guiding Principles for Drone Utilization in Package Delivery Sector
Towards a Comprehensive Drone Usage Policy
The Malaysian government has announced a plan to regulate the use of drones in the courier service sector. The announcement was made by the Communications and Digital (KKD) Minister, who emphasized the necessity of creating guidelines due to the rapid development and increased utilization of drones. While the Transport Ministry currently oversees airfreight courier services, the use of radio frequencies or spectrum for drone operations falls under the purview of the Malaysian Communications and Multimedia Commission (MCMC).
The Minister underscored the potential of drones, especially within the courier service industry, and expressed the need to establish a policy and roadmap for this rapidly evolving sector. The MCMC, tasked with formulating this policy, will need to examine various aspects relevant to the drone industry to ensure that the policy is comprehensive and effective.
Revitalizing the Courier Industry Post-Pandemic
The courier industry has faced numerous challenges during the post-pandemic period. To support its recovery and future growth, the KKD and MCMC are investigating various aspects and potential improvements. The Minister expressed optimism about the prospect of announcing a direction and roadmap for the courier industry soon.
In the recent past, the Malaysian government launched the Pelan Accelerator Kurier Negara (PAKEJ) initiative to bolster the growth of the postal and courier industry. PAKEJ aims to achieve a goal of 30 parcels per capita by 2025. The initiative is based on four key principles: Reliability, Reach, Relevance, and Resilience. It intends to offer first-rate courier services while promoting industry growth and sustainability.
PAKEJ: Driving the Future of the Courier Industry
The PAKEJ initiative is expected to propel the courier industry as a central factor contributing to the success of e-commerce and the digital economy in Malaysia. This ambitious goal reflects the growing trend of digital consumerism in the country, which is considered one of the top e-commerce markets in Southeast Asia. The plan is to provide a similar experience to in-store shopping through services like same-day delivery, a feature that is becoming increasingly popular among consumers.
The PAKEJ initiative is based on a set of principles that aim to enhance the overall customer experience. These principles include reliability, which guarantees dependable service; reach, ensuring the delivery service covers a wide geographical area; relevance, which means the service meets the present and future needs of customers; and resilience, implying the ability of the service to withstand changes and challenges in the market.
With the implementation of these guiding principles, the PAKEJ initiative is poised to revolutionize the courier industry, making it an integral part of the success of e-commerce and the digital economy in Malaysia.
As the world continues to embrace e-commerce and digital technologies, it is inevitable that industries like the courier service will need to evolve and adapt. The planned regulations for drone usage in Malaysia’s courier industry represent a proactive approach towards harnessing the potential of this technology while ensuring its safe and responsible use. With the combined efforts of various government bodies, the courier industry in Malaysia is well-positioned to ride the wave of digital consumerism, contributing significantly to the country’s digital economy.
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